Customer Satisfaction Survey
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  • We know how important our customers' satisfaction is for our sustainable brand value. You can help us by filling out the survey below so that we can better serve you, our valued customers.
    • CRITERIA
    • Insufficient
    • Medium
    • Good
    • Very Good
    • OPINIONS AND SUGGESTIONS
    • The suitability and quality of product according to the demand
    • The change requests are being met quickly and appropriately
    • Innovative approaches that we apply to achieve excellence in product development, taking into account specific requests of customers
    • Qualification of our Quality Management System
    • Within the scope of the current Integrated Management System, evaluate our performance of the environmental management system and Occupational Health and Safety Management System.
    • Our level of integrating innovation into our processes for the best possible fulfillment of customer requests.
    • Do you have enough feedback (Web site, email, fax, seminar, correspondence, etc.) on the operation and performance of our Integrated Management System?
    • Handling complaints and finding a solution
    • Accessibility and speed of response
    • Regularity of paperwork
    • Communication with our company; The level of sharing data about the innovative processes that we have implemented in order to improve the technical specifications of the product, as well as characteristics and information with customers
    • Speed of shipment, compliance with deadline
    • Shipment and packing quality
    • Price Policy
    • In the light of the commercial activities we have carried out so far, the impression you have about the level of trust for our future relationships
    • The general status of Sarbak Metal A.Ş. when compared to competitors
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